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Payroll Processing - Who Is the Right Choice? A National Big Brand or a Small Firm?

Business Tax

Outsourcing the payroll processing to a third party can ensure you comply with different laws while paying employees on time. Find out whether you should go for a big national brand or a small firm for your business’ payroll process. 

Every organization has to deal with the payroll processes to ensure they pay their staff on time. However, dealing with payroll isn’t easy for small business owners, who might consider outsourcing it to a different firm. Therefore, most SMEs consider taking payroll services for small businesses. 

This way, they can make their processes straightforward to focus on other things. Payroll companies can assist business owners with processing payroll, calculating and filing payroll tax, and creating payroll tax statements.  

However, many companies have the dilemma of choosing either payroll processing services from a small firm or a national brand. So, if you are a small business owner or an HR manager looking for payroll solutions, here is a comprehensive guide to help you. 

What is Payroll Processing?

The payroll process entails managing employees’ wages and salaries and disbursing them on time. It entails various things, from keeping a proper record of the wages and salaries to giving pay checks to the workers.   

You might find it easy to manage your payroll system if you have just started a new business or have a small team. However, handling payroll will become more time-consuming as soon as your team grows. Even your HR manager or accountant won’t have the time to deal with payroll processing. 

That is where payroll processing companies come into play. They ensure that your payroll process complies with federal and state laws. When processing payroll, there are various taxes to remember, and missing one can create serious problems. 

So, it is best to find a professional that can provide the best payroll solutions for small businesses. When choosing a payroll provider, most businesses aren’t sure whether to go for a national brand or a small local payroll processing firm. Let’s review their pros and cons to give you a better idea. 

National Big Brand for Payroll Processing – Pros and Cons

Choosing the right national big brand is one of the options you must consider when looking for help with your payroll process. Many big names in the market can assist you with your payroll processing services, such as ADP, Intuit Quickbooks, OnPay, etc. The best thing about working with these big names is that they offer various packages to businesses.
Therefore, you can go through the different packages and services that you can get with it to choose the best one according to your business’s needs and preferences. Some national brands even provide a custom quote for your business’s requirements.

However, a disadvantage of working with national brands is that they have various clients. Therefore, you might not get special attention for your business’s payroll processing. Let’s go over the pros and cons of working with a big national brand for your payroll processes.


They can provide add-on services to go above and beyond payroll into talent acquisition, HR, retirement, marketing, etc.

Small businesses can get a variety of services from these big brands

Provide assistance to comply with the local, state, and federal payroll taxes

Their services are reliable and trustworthy since they have brand recognition in the industry.


Higher charges for services compared to smaller firms

They might not be able to provide exceptional support and assistance to small businesses since they have a lot of clients

Most companies have rigid plans for their services and won’t change them to cater to your business’s needs

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    Small Firm for Payroll Processing – Pros and Cons

    Another option for your payroll processing is to go for small firms that specialize in managing salary disbursement. While the small firms might not have the expertise of a prominent national brand, they will try to go above and beyond their services to create a long-term relationship.  Also, there is a good chance they will be flexible with the plan and packages according to your business needs and requirements. And if you have a small budget for your payroll processing, then going with a local firm for your payroll processing can be an optimal choice.  Additionally, they will ensure that you comply with all the local, state, and federal payroll taxes. Let’s go over the pros and cons of choosing a small business for your HR and payroll management.


    • It is a much more budget-friendly option, benefiting small businesses with a limited budget.
    • They will provide exceptional services and special attention to each client. 
    • Help you focus on other aspects of your businesses since small firms can handle payroll processing.


    • The small firm might lack the expertise that a national brand can offer
    • They don’t have a brand name or recognition in the market like big players, making it difficult to check if they are reliable and trustworthy
    • You might be unable to offer additional services, such as HR management, benefits, insurance, etc., for your business. 

    The Bottom Line — National Big Brand or a Small Firm 

    We hope you have a clear idea about the pros and cons of choosing a big brand or a small firm for your payroll processing. It is an integral part of your business’s operations since you want your employees to receive timely payments for their efforts.  Therefore, you must assess both options and make the right decision for your business. You can weigh the pros and cons for your business and choose the right one according to your requirements.  If you are struggling with your payroll processing or need assistance, we are here to help you. Our professionals can assist you with payroll and other essential aspects of your business. 

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